Reaching the operator starts with licence 0000020, issued by the Tobique Gaming Commission to Neptune Projects S.R.L. We set out the official site, the mirror address and the legal details here so you always know who you are dealing with.
Check Our Licence DetailsCasiny Casino Online AU is operated by Neptune Projects S.R.L., company number 3-102-900308, registered in Costa Rica. The operator holds a licence from the Tobique Gaming Commission, number 0000020, as stated on the official site; this status is site-stated and has not been independently verified against the regulator's own register. Our official address is casiny.com/en-AU, with casiny3.com running as the official mirror if the main address is unreachable for any reason.
Payments are handled through our payment agent, Sultucia Ltd., registered in Cyprus under company number HE464112, a separate entity from the operator itself. This separation matters when you are checking who appears on a card or bank statement after a transaction.
Our current terms and conditions were last updated on 15 September 2026 and are published at casiny3.com/policy/terms/, alongside the operator and licence details at casiny.com/policy/about-us/. These pages are the most direct way to confirm our legal identity before depositing.
The details below cover the operator, licence and payment agent behind our site, so you can confirm exactly who you are dealing with before you play.
If you need to check limits already placed on your account, or want to set new ones, those tools sit under account limits and self-exclusion rather than through a separate support line.
Before certain withdrawals, we can require identity and address checks together with payment verification, part of our standard know-your-customer process. Getting these documents ready in advance of your first withdrawal request helps avoid delays, since a mismatch between the payment method used and the identity on file is the most common reason a check is held up.
If you are unsure which documents apply to your account, the full requirements are explained under our verification process. Access to the site itself is also restricted in a published list of countries and territories, so players connecting from a restricted location will not be able to register or log in regardless of the documents they hold.
Responsible play tools, including deposit limits and self-exclusion, are available directly from your account and are the practical way to manage how you use the site day to day, alongside the legal and payment details set out above.
Casiny operates under a licence from the Tobique Gaming Commission, number 0000020, as stated on the official site. This status is site-stated and has not been independently verified against the regulator's own register.
The operator is Neptune Projects S.R.L., company number 3-102-900308, registered in Costa Rica. This is the entity named in our official policy pages.
Yes, casiny3.com is the official mirror address and carries the same original artwork and palette as the main site.
Payments are handled by our payment agent, Sultucia Ltd., registered in Cyprus under company number HE464112. This entity is separate from the operator, Neptune Projects S.R.L.
We can require identity, address and payment checks before certain withdrawals. These documents are listed in full under our verification process.
Our terms were last updated on 15 September 2026 and are published at casiny3.com/policy/terms/, alongside operator and licence details on our about-us page.
Yes, deposit limits and self-exclusion tools are available directly from your account rather than through a separate request process.
6-minute read · Revised Oct 8, 2026
